Returns & Refunds

1. Original products

Every perfume we sell is 100% original.

2. Return window

Report a problem within 7 days of delivery on WhatsApp. The item must be unused and in its original packaging.

3. Damaged or wrong item

Send a photo on WhatsApp and we will replace it or refund you.

4. Opened or used perfumes

For hygiene reasons, opened or used perfumes cannot be returned unless they arrived damaged or wrong.

5. Refunds

[How and when refunds are paid, for example bank transfer within X days.]